Frequently Asked Questions » Users
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I’m trying to add a user to my project, but I am getting the error: "A user with that email already exists."?
If you have already added that user to another project, then we have made it easy for you to add them to your new project. Simply choose: "Add an existing User" instead of the “Add a new User” option and select the user you wish to add. If you have Not already added the user to another project, then that means the email you are trying to use is already in use by another user and you will have to use a different email.